User Influence Tools

User Influence Tools

Why do we need smart energy tools for engaging users in Smart Local Energy Systems?

User participation in smart local energy systems is essential for their long-term success. This is supported by the ‘consumer pull’ approach to energy innovation promoted by the Prospering from the energy revolution (PFER) programme. However, the majority of energy users rarely engage in energy markets due to the current market set up and regulatory constraints, no real need to change and a general lack of understanding. Energy feedback initiatives traditionally offer one direction of engagement that provide information to energy users. More interactive two-way engagement, potentially with a community dimension, is likely to be more effective.

Clear presentation of local energy flows and interactions – including electricity, heat and transport - can be used to engage users. This is particularly true if two-way conversations take place to enable negotiation, and help users to understand how their activities and use of resources influence energy use in a more joined-up way. This will help users to manage, directly or through delegation, consumption, production and storage of energy, contributing to network and grid balancing at the same time as gaining value for themselves and their communities. Communication takes place most effectively through a combination of personal and technological interactions: person-person, person-technology, technology-technology.


The action-oriented approach adopted in this research is designed to address the need to extend and strengthen user participation in energy systems at local level, and deepen the impact of the EnergREV on user engagement, by using longitudinal local energy data to co-create a suite of smart tools that will be trialled using inclusive approaches in two of the PFER demonstrators.

How will EnergyREV deliver unique and useful insights?

The research will add depth and breadth to knowledge of what kind of smart energy tools work, for whom, how, where and in what conditions. This will lead to creation of new smart energy services that will be able to link local generation to local use patterns, benefiting local economies and social cohesion that will stimulate UK economic success and respond to societal challenges. Findings will produce significant whole system energy outputs that will inform future energy investment by companies and Government.  

What will we deliver for EnergyREV?

An interdisciplinary team of researchers from physical, environmental and social science will work together to co-design, trial and evaluate a suite of novel, smart and inclusive tools for enabling local energy users to become active participants in energy markets.

The specific objectives the team developing user influence tools are to:

  •  Identify relevant ‘users’ including local intermediaries, direct energy users, owners of distributed energy technologies, and their ‘needs’ for two-way engagement with smart local energy systems;
  •  Use longitudinal local energy data from the EnergyREV consortium to co-design and prototype a suite of smart interactive tools that address those needs, by visualising spatially and temporally, local energy flows and interdependencies;
  •  Collect locally specific GIS based data in collaboration with intermediaries (drawing on OpenStreetMap platform) that enriches and enables these tools to run in two PFER Demonstrators;
  •  Use inclusive communication modes such as community events, in-home visits etc. to deliver the trial of the tools in conjunction with local intermediaries, to investigate how different members of the public, including vulnerable groups, use them for local energy management;
  • Evaluate the new tools for their effectiveness and inclusiveness, using frameworks developed in EnergyRev programme;
  • Disseminate the new tools and knowledge to stakeholders beyond the PFER Demonstrators through both academic and non-academic routes.